Agents as loan officers

RESPA and referral fees, explained for real estate agents

What a lender may and may not pay an agent, what the penalties are, and why the licensed route is the lawful answer.

By Gary Basin, co-founder of Ike · Reviewed

Every agent has heard a version of the offer. A lender says thank you for the last three buyers with a gift card, a lunch, a co-branded open house, or a quiet check. Every one of those is the same question under federal law, and the answer does not depend on the amount.

The rule in one paragraph

Section 8 of the Real Estate Settlement Procedures Act, written into regulation at 12 CFR 1024.14, bars any fee, kickback or thing of value given or received for referring settlement-service business on a federally related mortgage loan. A mortgage is a settlement service. A real-estate agent who sends a buyer to a lender has made a referral. So a lender may not pay an agent for the referral, in cash or in kind, and an agent may not accept it. The regulation lists what counts as a thing of value, and the list is long: money, discounts, commissions, salaries, stock, dividends, opportunities to buy at below-market prices, special bank deposits, trips, and services at reduced rates, among others.

The penalties sit in the statute itself, 12 U.S.C. 2607: a fine of up to $10,000, up to one year in prison, or both, plus civil liability of three times the amount of the charge to the person who paid for the settlement service. Both sides of the payment are liable.

What the rule permits

Section 8 is a rule about referrals, not about work. The same regulation, at 1024.14(g), says that payments for goods or facilities actually furnished, or for services actually performed, are outside the prohibition, as long as the payment bears a reasonable relationship to the value of what was provided. Three consequences follow for an agent.

  • A lender may pay a licensed loan originator for originating a loan. That is a service actually performed, by a person licensed to perform it, under a sponsoring company's compensation plan. It is the ordinary way every loan officer in the country is paid.
  • A lender may not pay an unlicensed agent for the same loan, however the payment is labeled. A bonus for volume, a marketing fee with no marketing behind it, or a lead fee are all referral fees in the regulator's reading.
  • Marketing agreements are scrutinized, not banned. The CFPB's 2020 RESPA FAQs on marketing services agreements say an agreement is lawful only when the marketing services are actually performed and the payment reflects their market value, not the referrals that follow.

Why the licensed route exists

The agent-as-loan-originator model is the lawful answer to the referral-fee question. An agent who holds an individual mortgage loan originator license, sponsored by a licensed mortgage company, performs the origination work on the buyer's loan and is paid for that work. The pay is for origination, not for the referral, and it is paid by the sponsoring company under its compensation plan, not by the lender as a thank you.

Two more federal rules shape how that pay is set. Regulation Z, 12 CFR 1026.36(d), forbids compensating a loan originator based on the terms of the loan, such as its rate, and forbids the originator from being paid by both the consumer and another person on the same transaction. A compensation plan expressed as a share of the loan amount, the same for every loan, is the shape the rule allows. The real-estate commission is pay for a different service under a different license, and the state pages on this site set out where a state says anything about receiving both.

The lender on the loan has its own policy. FHA removed its prohibition on dual employment with Mortgagee Letter 2022-22, effective in January 2023. It now bars multiple roles or sources of compensation on one FHA-insured transaction only for participants with a direct impact on the approval decision, which it names as underwriters, appraisers, inspectors and engineers. A loan originator is not on that list. Conventional lenders set their own overlays and state them in writing to the mortgage company.

Questions agents ask

Can a lender pay me a referral fee if I am not licensed? No. There is no amount small enough and no label that changes the answer.

Can I give my buyer a credit from my commission? Section 8 is about payments between settlement-service providers. A real-estate commission rebate to the buyer is a question for your state's real-estate license law and your brokerage.

Can a lender buy lunch for my office? Normal promotional and educational activities that are not conditioned on referrals and do not defray expenses the agent would otherwise incur are a stated exception in 1024.14(g)(1)(vi). A standing arrangement tied to your business is not.

Can I be paid as the agent and as the loan originator on one purchase? Federally, the two payments are for two services under two licenses, and each follows its own rule. Whether a state permits it, and what it asks of you, is the question the state pages answer, one state at a time.

What does a referral fee violation look like in practice? Enforcement actions since 2015 have named lead agreements, marketing agreements with no marketing, desk rentals at above-market rent, and real-estate brokerages paid for exclusive access. The CFPB publishes its actions, and the pattern in every one is a payment that tracked referrals rather than work.

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This page is general information about state licensing rules, not legal advice, and not a statement by any regulator. Rules change. Confirm the current rule with the state regulator or a licensed attorney before acting on it.

Mortgage services are offered by Ike Mortgage LLC, a wholly owned subsidiary of Eichler Inc. Ike Mortgage LLC is preparing its mortgage license applications and is not yet licensed in any state. Its NMLS identifier will appear here when issued.